Shipping policy

Christmas Delivery

The deadline for delivery before Christmas has now passed

Please be aware our team will not be working between Friday 22nd December & Tuesday 26th December, so any orders placed between these dates will not be sent out until after 26th December. We also expect to have a lot of orders to send out when we are back, so we ask for patience as we get through all the orders. We will endeavour to get all orders out by Friday 29th December

We are a small, family run team, and we want to make sure all our staff get to enjoy their Christmas break too. 

Delivery Information

Sheepskin World offers a free 3-5 day delivery service for all order over £30. All items are despatched from our warehouse in Gloucestershire and delivered to your door. For UK deliveries we use Royal Mail Tracked for smaller items and Parcelforce or DPD larger items. All orders are fully tracked and all customers are updated with tracking numbers on dispatch. For International orders we use either Parcelforce or Landmark Global. 

UK Delivery

Standard Delivery 3-5 Days

Orders Under £30 - £2.95
Orders Over £30 - FREE

Next Working Day Delivery (order before 2pm)
Orders Under £30 - £5.95
Orders Over £30 - £3.95


Despatch schedule:

Our Next Day Delivery Service

Orders placed before 2pm Monday-Friday will be sent out same day, for next day delivery.

Orders placed after 2pm or on a non working day, will be sent out next working day for delivery the day after

Please make allowances for Christmas, Bank Holidays etc

 

  • Austria From £4.95
  • Belgium From £4.95
  • Bulgaria From £5.95
  • Croatia From £5.95
  • Cyprus From £7.95
  • Czech Republic From £4.95
  • Denmark From £7.95
  • Estonia From £9.95
  • Finland From £13.95
  • France From £4.95
  • Germany From £3.95
  • Greece From £5.95
  • Guernsey From £2.95 (FREE for orders over £30)
  • Hungary From £5.95
  • Ireland From £2.95
  • Italy From £6.95
  • Jersey From £2.95 (FREE for orders over £30)
  • Latvia From £6.95
  • Lithuania From £6.95
  • Luxembourg From £4.95
  • Malta From £9.95
  • Netherlands From £4.95
  • Poland From £6.95
  • Portugal From £5.95
  • Romania From £5.95
  • Slovakia From £5.95
  • Slovenia From £6.95
  • Spain From £4.95
  • Sweden From £8.95

Terms

If Our Couriers cannot deliver the item because no-one is home to receive the order, they will leave a card, and attempt delivery on another two occasions. After this point, you will need to call your local depot to arrange a more convenient delivery date. If the courier receives no contact from you after a period of approximately 10 working days, they will return the package to us. This may result in extra shipping costs being incurred for redelivery.

If shipping to a destination where custom fees are due, this is the responsibility of the customer, and if items are returned to us because customers have not paid customs charges then the cost of this will be deducted from the refund. 

Please note: compensation can NOT be offered in any circumstance if a delivery has not arrived on time, and it can NOT be offered for any persons who have taken the day off work in order to receive the item.

Sheepskin World advises that customers who foresee difficulty in obtaining their item at a home address should state a different delivery address at checkout. If a delivery address needs to be changed after the checkout procedure, please call us and we will get this changed for you, however this may affect the speed of delivery.

Despatch schedule:

Our Next Day Delivery Service

Orders placed before 2pm Monday-Friday will be sent out same day, for next day delivery.

Orders placed after 2pm or on a non working day, will be sent out next working day for delivery the day after

Please make allowances for Christmas, Bank Holidays etc.

Delivery Addresses:

Due to the fact we do not offer Sunday or Bank holiday delivery options, it is essential you use a delivery address where there will be someone to take delivery of the item  as in most cases a signature is normally required upon receipt. They will not normally telephone our customers prior to departure. All deliveries take place Monday to Friday between 9.00am - 6.00pm. They will not leave deliveries in the shed/porch/back garden, unless the instructions have been pre arranged through Sheepskin World. When you go through the checkout there is an option for you to add comments about delivery. If you are at work most of the time we would advise you have the goods delivered to your place of work or perhaps a neighbour or friend would take deliveries on your behalf.

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